- Go directly to your bank’s online or mobile banking site and attempt to login from there. This will help to determine if you’re using the correct login information. Please don’t log in with your face, fingerprint, or a passcode. If you can’t get logged in, contact your bank or follow their steps to reset your login credentials.
- Verify that your email and phone number on file with them are up to date and correct.
- Confirm that the name on your external account matches the name on your Arro Account.
- Then, go back to the Arro app and try to link your account again.
I am having trouble linking my bank account with Plaid. What should I do?
Ashley
- Updated