If you notice unfamiliar charges on your Arro account, you should take immediate action to address the issue. The first step is to review the transaction details carefully, as sometimes legitimate charges may appear unfamiliar due to merchant names or billing dates. If you’re certain you did not authorize the charge, you can submit a dispute by contacting Arro's support team at support@arrofinance.com.
When submitting a dispute, please provide as much information as possible about the unrecognized charge, including the date, amount, and merchant name. Arro's support team will investigate the issue promptly and may request additional information to assist with the dispute process. It's important to note that customers should contact Arro as soon as they notice any suspicious activity on their account to ensure timely resolution and protect their financial interests.